Hey there, Supply Chain enthusiasts! Today, let's talk about how businesses, big and small, keep their technology game strong. Technology is like the wizard behind the curtain, making everything run smoothly. But as businesses grow, handling all the laptops, monitors, scanners, charging stations, and phones can get a bit tricky and costly.
The Tech Management Struggle:
Imagine you're a new employee all excited to start your journey with a company, but the thrill fades when you get handed an outdated laptop or a phone that's seen better days. Many companies let employees bring their own devices, but things are changing. With cyber threats lurking around every virtual corner, businesses are reevaluating the open-door policy for personal devices in the workplace. Instead of the free-for-all, "Bing Your Own Device (BYOD) approach, many are opting for controlled and secure company-provided devices. The risk of data breaches, malware, compliance and lost devices can have negative impact on the performance of the Supply Chain. Now, more companies are saying, "Hey, let's provide our own tech!"
Challenges with In-House Tech Management:
Managing all these devices in-house comes with challenges:
It can cost a lot to pay tech-savvy folks to keep everything running.
Training employees on new tech takes time and money.
Keeping track of all the gadgets in stock is like a never-ending puzzle.
Upgrading devices happens over and over again, adding to the headache.
When the company grows, so does the need for a bigger tech system.
Timing is crucial – meeting employee requests at the right time is tough.
Outsourcing: A Game-Changer!
Here's where outsourcing steps in like a superhero. Many companies are turning to outside experts for help. These experts not only provide the right tech for each job but also handle all the setup, inventory management, and returns. It's like having a tech fairy godparent! Additional services offered included configuration, assignment, inventory management and return management. Centralized regional locations reduce order lead time to minimize employee down time. The scale of a outsourced technology management service can also reduce costs by sharing processes and facilities for multiple customers. Device costs can also be reduced though a larger Outsourcer spend pool.
How Outsourcing Works:
Ordering Made Easy:
When a new employee joins, the company simply tells the outsourcing experts what kind of tech is needed, who it's for, how it should be set up, and where it should be sent. New employee onboarding becomes seamless and one of the first positive company experiences.
Planning Ahead: The outsourcing team plans how much tech is needed based on the company's requirements. They keep everything in stock and ready to go. Preset inventory levels by SKU are determined during the startup phase of the service. The Outsourcing service provider will manage this inventory for immediate processing.
Making it Happen: The tech is unboxed, set up just the way the company likes it, and packed up with a quality check to make sure everything is perfect. All custom configurations and device imaging are tightly controlled.
Shipping and Billing: The orders are shipped out using the chosen delivery method. Pre determined Service Level Agreements (SLA's) can be established to minimize and downtime and supply chain disruption. Plus, the outsourcing team can send one neat invoice every month, making things super easy.
Keeping Tabs: Custom reports on inventory, locations, and costs are handed over. Underutilized technology can be shifted to other locations to add more value. Consumable technology like headsets can be tracked and monitored to find the products with high quality and durability. These reports not only keep things organized but also help the business stay on top of tech trends.
Outsourcing tech management is like having a backstage crew making sure everything runs smoothly. It's a win-win – employees get top-notch tech, and businesses get to focus on what they do best. Reducing risk in the Supply Chain is always a good thing. Here's to a future where tech troubles are a thing of the past!
Is your supply chain feeling like it needs a touch of magic? Well, you're in luck! We're offering you a golden opportunity to schedule a FREE 25-minute call with our Easy Supply Chain experts. It's time to share your current supply chain story, and together, let's weave a tale of brilliance and efficiency! Click here to schedule your call.
Comments